Returns policy and post-sale exception handling.

The returns page completes the public informational perimeter and makes navigation closer to the structure seen in GESA.

Returns

After sales

It helps show that the project also considers the relationship after purchase, not only the buying moment.

Imported products

ERP orders

Returns

B2B context

Returns can depend on product type, condition and commercial process.

Returns

Customer visibility

The page makes the journey more complete from the customer point of view.

Returns

Dedicated support

Clear links toward support and contacts remain available.

Page scope

In the demo, the returns page complements FAQ, warranty and sales terms.

Channel consistency

The content does not change the FAIT commerce engine; it improves the perception of completeness and maturity.